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Shipping & Returns

Help with Domestic and International shipping and returns.

What is your return policy?

We accept free returns/exchanges from the United States and Canada on most items within 30 days of the purchase date. The item must be unworn and in the original packaging without damage. Please visit us at https://manssion.loopreturns.com/#/ to prin

How do I return my order?

Please visit https://manssion.loopreturns.com/#/ to initiate a return or exchange and create your prepaid shipping label to send back your gear. With your order number and shipping address, you can request a return for a refund or an exchange for a d

Can I return Solid Gold items?

All Solid Gold items are final sale because each piece is made to order.

How long does a refund or exchange take to process?

Please allow 10-14 business days for your refund to be processed by your bank. Exchanges are sent out as soon as your primary purchase item shows in transit by the mail carrier. If your item is not received or received damaged you will be charged for

Does MANSSION ship internationally?

Yes! We ship to Canada, Europe, and many more. You may live chat with us on the website or email us at [email protected] for a full list of countries. Please be advised customs policies vary by country, contact your local customs office for more i

Why can't I track my order?

After placing your order, it usually takes about 1 business day to fulfill the order and begin the shipping process. This excludes all weekends and holidays. You will receive an email confirmation when your product is shipped and scanned by the carri